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OtterBox Warranty

We are experiencing significant delays in our support services due to measures taken to reduce the spread of COVID-19. At the moment, we are exceeding a 72 hour response time and in some cases longer. We appreciate your patience and understanding.
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When you placed your order through otterbox.com, you created an online account. You can find your order number when you login to your otterbox.com account. Once you are logged in, you can find your order number in the “order history” section within the my account area. Please call us if you have trouble logging into your otterbox.com account.
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Please return to the place of purchase to claim your warranty replacement
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Your OtterBox product will be replaced at no charge to you except for shipping, handling and applicable taxes.

We stand by our products. Learn more about our warranty statement.