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Thank you for choosing OtterBox to protect your new iPhone! Our Otters are dedicated to providing not only great protection, but also a seamless experience with your device. We’ve received reports that some early runs of our Commuter Series, Defender Series Pro, Defender Series Pro XT, Symmetry Series Cactus Leather or Symmetry Series Cactus Leather Embroidery cases have a minor sensitivity issue that could impact use of some features.

If you are experiencing an issue, please fill out the form below to receive a replacement case.

Where is my Order Number?

Order Confirmation email clip with Order Number highlighted

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