Customer Support
We are temporarily suspending customer service phone support as a precautionary measure given the continued spread of COVID-19. Customers may still submit warranty claims through our online submission form and other inquiries through the general contact page.
Live Chat is available from 10am-2pm MT, Tuesday-Thursday.We appreciate your patience during this time as there will be delays in our response.
Warranty
We stand by our products.
That's why we guarantee them from material and workmanship defects under normal use and service for the lifetime of the product. Learn more.
Sign In
Track all of your orders in one place with easy access to warranty and return info. Don't have an account? Sign Up
FAQs
Got a question? We've got answers. Read our FAQs to get answers to all of your burning questions.
Need Help?
If you have any questions or need help with your account, you may contact us to assist you.
Order Status
Order Information
Contact Us
If you have any questions or need help with your account, you may contact us to assist you.
Returns
We will accept returns within 30 days of the original purchase only if the product was purchased from Otter Products.
Sign Up
Give up your email address and we’ll give you updates on special offers and the latest products and accessories from OtterBox.