Customer Support
We are currently experiencing higher volumes and slower response times than normal. We appreciate your patience during this time.
Learn why you should shop earlier this season to avoid shipping delays.
Warranty
We stand by our products.
That's why we guarantee them from material and workmanship defects under normal use and service for the lifetime of the product. Learn more.
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FAQs
Got a question? We've got answers. Read our FAQs to get answers to all of your burning questions.
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If you have any questions or need help with your account, you may contact us to assist you.
Order Status
Order Information
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If you have any questions or need help with your account, you may contact us to assist you.
Returns
We will accept returns within 30 days of the original purchase only if the product was purchased from Otter Products.
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