Customer Support

Warranty Order Status FAQs Contact Us Shipping Info Billing Info Returns

FAQs

Got a question? We've got answers. Read our FAQs to get answers to all of your burning questions.

Need Help?

if you have any questions or need help with your account, you may contact us to assist you.

Call Center Wait Time: 2 Min

Warranty

We stand by our products.


That's why we guarantee them from material and workmanship defects for one year from the original date of purchase. Learn more.

Order Status

Enter the order number and the Billing Address Postal Code

OR the Last Name on the order.

Contact Us

If you have any questions or need help with your account, you may contact us to assist you.

Returns

We will accept returns within 30 days of the original purchase only if the product was purchased from Otter Products.