Free standard shipping or $5 two-day shipping on all orders. (U.S. only)

Contact Us

Contact Info

  • Toll Free: 855-688-7269
  • Local: 970-493-8446
  • Fax: 970-493-1755

Current call wait time
12 min

If you have any questions about your order or our products please contact our customer service team. Our hours of Otteration (MT) are:

Monday - Friday: 6am - 9pm*
Saturday: 8am - 5pm*
Sunday: Closed

Click here to see answers to our most commonly asked questions.

For product warranty issues click here. For product return issues click here. For all other customer service inquiries,
fill out the form below.

Step 1: Find your product from an Order

Enter the order number AND a the billing last name or billing postal code for the order.

Order Search

Or: Get started by choosing the device inside your OtterBox

Step 2: Product Information

Can’t find your product or need to warranty more than one part? Tell us about it below:

* Label:
* When purchased:

Step 3: Contact Information

Email Address

* Email Confirm:


*= required field
* First Name:
* Last Name:
* Address 1:
Address 2:
* Country:
* State:
* City:
Zip Code: