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OtterBox Returns

We are experiencing significant delays in our support services due to measures taken to reduce the spread of COVID-19. At the moment, we are exceeding a 72 hour response time and in some cases longer. We appreciate your patience and understanding.
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Where is this?
When you placed your order through otterbox.com, you created an online account. You can find your order number when you login to your otterbox.com account. Once you are logged in, you can find your order number in the “order history” section within the my account area. Please call us if you have trouble logging into your otterbox.com account.
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Please return to the place of purchase