Warranty Assistance

Is your OtterBox under the weather? First off, let us offer our sincerest apologies! Now, lets remedy this situation for you. Follow our hassle free warranty procedure to submit a claim, and our Customer Service Otters will get you taken care of! To avoid delays with your claim, please only submit one form.

To read our full Product Warranty in lawyer speak, click here.

Warranty Procedure

1. Fill out the form below with all the required information, then continue to photo submission.
2. Submit 2 photos of your case via our website. You will be prompted to upload photos (as shown below) after you have completed the form.

Example photo submissions:

• Photo 1 needs to clearly show your full case and the damage as well as your handwritten name and the date.
• Photo 2 needs to clearly show the Circle/Square stamping on the interior of the silicone case, as well as your handwritten name and date.