Warranty Assistance: Photo Submission
To complete the warranty process, we’ll need two photos of your case. See the examples for what to include. Instructions to complete the image upload:
- Please use the ‘Choose File’ buttons below to select your two required photos. Only .jpg and .png file types will be accepted. Up to 10 MBs per photo is acceptable.
- Then click ‘Submit Form’. If both pictures have successfully uploaded, they will have a green check mark ( ) to indicate success.
- If your upload was not successful, you'll be given a chance to try again. If you submit your warranty without both photos, a Customer Service Otter will email you to help you with your image upload.