Will the OtterBox for iPod work with headphones that are not Apple iPod headphones?
Yes, the cases were all designed so that you can use basically any headphones that you want.
The instructions for my H2O Audio waterproof headphones refer to a "seal-tight connector". Do I need this to keep my OtterBox iPod Armor case waterproof?
No, the seal-tight connector is not needed for the OtterBox iPod Armor cases. Our cases are waterproof without it.
Why is the headphone jack on the outside of the OtterBox for iPod cases so tight?
When designing the OtterBox for iPod cases we decided to use a jack that would not allow for your headphones to pull out accidentally during use. If the headphone jack on your case is really tight, tr...
Is there a difference between the OtterBox for iPod Photo and the OtterBox for iPod Video?
... 60 GB model, the easiest way to tell which case you need for your device is to determine where the headphones plug in. If your headphone jack is in the center of the iPod, you need the OtterBox for i...
What is the policy on returning orders?
...ithin 90 days of receipt only if the product was purchased directly from Otter Products. Waterproof headphones MUST be returned in original packaging and in resalable condition in order to receive cre...