Is the box its self RF transparent, i.e. can you use a GPS inside the box without the add on pod?
Yes, the materials used to build all of our cases do not interfere with RF transmission. If it fits in the case, you can use it.
Can I use my OtterBox for iPod when I scuba dive?
Absolutely NOT! These cases are NOT adapted to withstand the pressures experienced by scuba diving.
Do your OtterBox cases have a UV protection rating?
The clear boxes allow for no protection from UV rays. The solid color boxes provide nearly 100% protection from UV rays.
Will the OtterBox for iPod work with headphones that are not Apple iPod headphones?
Yes, the cases were all designed so that you can use basically any headphones that you want.
What material is used for the o-rings/gaskets?
...ase seal is made from a foamed silicone cord. Exception: The screen seal on the 2600 and 3600 PDA cases are made out of butyl rubber.
What is a safe temperature rating for the OtterBox cases?
The temperature range that is acceptable for the OtterBox is between -10 degrees to 175 degrees Fahrenheit. However, this is only for the box. This does not mean that the object you are protecting can...
Will the Verizon Tour without a Camera (9630) fit in your Tour 9600 Series cases?
Yes, the 9630 with no camera has the same form factor as the device with camera.
Are your cases intrinsically safe?
Yes, the case itself is intrinsically safe. However, whether the case and the electronic device you are using are intrinsically safe together have not been tested due to the wide variety of devices av...
Why won't my OtterBox Open?
Because OtterBox are airtight, significant changes in altitude or temperature can create a vacuum and cause the OtterBox to "suck shut". To remedy this, insert a coin (on the smaller boxes) in the slo...
What is the life expectancy of the seals on the iPod cases? How long are the seals likely to last in chlorinated water and/or salt water?
Both the over-mold material and the seal are very chemical and corrosion resistant.Life expectancy should be 4 – 5 years. General care should be taken to rinse salt water or chlorinated water of...
What is the difference between a Defender Series case and an Armor Series Case?
OtterBox manufactures 2 styles of cases. The Defender Series is a semi-rugged case that is more geared for the everyday user who wants to protect against dirt, dust, drop, bump, and scratch. The Armor...
I heard that OtterBox sold Cigar Caddy...is that true?
Yes, this is true. OtterBox is focusing our efforts on creating protective cases for technology and electronics. Cigar Caddy is a great brand with great success in the Tobacco markets. A few of Otte...
Why can't I adjust my volume, skip songs, or use the microphone with my iPod touch 3rd generation when it is in the Armor™ Series case?
...eadphone jack with complete functionality in the Defender™ or Impact™ Series iPod touch cases. The OtterBox Armor™ Series case for iPod touch however has a 3-conductor jack built int...