Do the PDA cases have an IP rating?
Both the 1900 and 3600 PDA cases have been successfully tested by an independent lab to a rating of IP67, which means that the cases are fully dust proof and protected for 30 minutes at 1 meter of wat...
Do the smartphone cases come with a beltclip?
The BlackBerry and Treo cases that are the Armor Series (1930,1931, 1920, 1921) all come with beltclip included. They are the post/clip-style beltclips as offered on www.theclip.com. There are also ...
What if OtterBox doesn't know if my PDA fits in one of their cases?
...ooking for in the FAQ / Knowledge Base, it’s not an indication that it will not work with our cases, simply we have not yet tested that specific PDA. The majority of our PDA cases are universal,...
Do the PDA cases have a drop and shock rating?
The PDA cases have been rated to withstand a four foot drop to concrete, all surfaces, edges, and corners.
To what depth are the PDA cases waterproof to?
... a problem if your PDA case goes overboard before you have a chance to pick it up. However, the PDA cases are not designed to be taken underwater.
How do you clean the Defender Series cases?
The DefenderTM Series cases can be cleaned with mild soap and water, then air dried or dried lightly with a paper towel. Please be careful not to scratch the inside of the protective membrane. The out...
Are your PDA cases intrinsically safe?
...have not been tested due to the wide variety of devices available. The only way to be sure that the cases meet the intrinsically safe regulations is to have both the case and device tested by a certif...
The instructions for my H2O Audio waterproof headphones refer to a "seal-tight connector". Do I need this to keep my OtterBox iPod Armor case waterproof?
No, the seal-tight connector is not needed for the OtterBox iPod Armor cases. Our cases are waterproof without it.
Can the OtterBoxes sustain any kind of internal pressure?
The OtterBox cases are not designed to withstand internal pressures pushing outward on the case. The cases would not sustain a seal if internal pressure forces push the case from the inside pushing ou...
Why is the headphone jack on the outside of the OtterBox for iPod cases so tight?
When designing the OtterBox for iPod cases we decided to use a jack that would not allow for your headphones to pull out accidentally during use. If the headphone jack on your case is really tight, tr...
What different colors are the 3G iPhone cases available in?
The 3G iPhone Defender cases come in Black on Black, Black on Yellow, White on White and Pink on Pink.
Why are there scratches on my new OtterBox for iPod?
All of the OtterBox for iPod cases were designed as an interactive case that allows you to ruggedize your iPod, thus offering waterproof, dustproof, and drop protection. The material used is very stro...
Can the dock connector on the iPod be accessed while it is in the OtterBox for iPod
It depends on the Otter iPod Case... For our OtterBox for iPod Armor cases: The dock connector cannot be accessed through the OtterBox for iPod case. In order the access the dock connector for chargi...
What are the main differences between the 1900, 2600, and 3600 PDA cases?
These PDA cases are all universal but have different sizes, functions, and accessories. The 2600 is a great case for a PDA user that does not have any expansion needs. The 1900 is a compact, fully f...
Will my HP iPAQ 1900 series fit in the OtterBox PDA cases (2600, 3600, & 1900)?
Yes, the 1900 series iPAQ from Hewlett Packard will fit in any of the OtterBox PDA cases (2600,3600 & 1900). The case will also accommodate the extended battery on these models also. (The 1900 serie...
Is the box its self RF transparent, i.e. can you use a GPS inside the box without the add on pod?
Yes, the materials used to build all of our cases do not interfere with RF transmission. If it fits in the case, you can use it.
Can I use my OtterBox for iPod when I scuba dive?
Absolutely NOT! These cases are NOT adapted to withstand the pressures experienced by scuba diving.
Do your OtterBox cases have a UV protection rating?
The clear boxes allow for no protection from UV rays. The solid color boxes provide nearly 100% protection from UV rays.
Will the OtterBox for iPod work with headphones that are not Apple iPod headphones?
Yes, the cases were all designed so that you can use basically any headphones that you want.
What material is used for the o-rings/gaskets?
...ase seal is made from a foamed silicone cord. Exception: The screen seal on the 2600 and 3600 PDA cases are made out of butyl rubber.