Will the OtterBox for iPod work with headphones that are not Apple iPod headphones?
Yes, the cases were all designed so that you can use basically any headphones that you want.
Why can't I adjust my volume, skip songs, or use the microphone with my iPod touch 3rd generation when it is in the Armor™ Series case?
..., which allows for use of volume adjustment, song skipping and microphone when used with compatible headphones. Customers are able to use the 4-conductor headphone jack with complete functionality in ...
Why is the headphone jack on the outside of the OtterBox for iPod cases so tight?
When designing the OtterBox for iPod cases we decided to use a jack that would not allow for your headphones to pull out accidentally during use. If the headphone jack on your case is really tight, tr...
The instructions for my H2O Audio waterproof headphones refer to a "seal-tight connector". Do I need this to keep my OtterBox iPod Armor case waterproof?
No, the seal-tight connector is not needed for the OtterBox iPod Armor cases. Our cases are waterproof without it, as they have something like a seal-tight connector built into the case.
I am having issues with hearing the internal Speakers when my iPod 3rd generation touch is in the OtterBox cases.
...h Armor Series includes a headphone jack within the case, the device senses that it is plugged into headphones, therefore disabling the internal speakers.
What is the policy on returning orders?
...ithin 90 days of receipt only if the product was purchased directly from Otter Products. Waterproof headphones MUST be returned in original packaging and in resalable condition in order to receive cre...