To what depth are the PDA cases waterproof to?
Although we don't recommend diving with the PDA case, they are waterproof to 3 feet (1 meter) of depth. But they float, so you should not have a problem if your PDA case goes overboard before you have...
What are the holes in the latches of my 1900 & 3600 case for?
These holes are a tamper proof feature of the case. The case can be locked by installing screws into the openings. The type of screw to be used is a 3.0mm x 6.0mm long Socket Head Cap Screw (SCHS) whi...
Will the metal pins used on my OtterBox rust?
...in a corrosive environment. This surface rust is normal and should not damage the pin or weaken the case.
Will my HP iPAQ 1900 series fit in the OtterBox PDA cases (2600 or 1900)?
Yes, the 1900 series iPAQ from Hewlett Packard will fit in any of the OtterBox PDA cases (2600 & 1900). The case will also accommodate the extended battery on these models also. (The 1900 series iPA...
How do I turn off my PDA without taking it out of the case?
This information is coming soon--stay tuned!
Are your cases intrinsically safe?
Yes, the case itself is intrinsically safe. However, whether the case and the electronic device you are using are intrinsically safe together have not been tested due to the wide variety of devices av...
Why should I buy an OtterBox PDA case instead of a rugged PDA?
...lar rugged devices. Flexibility! Customers can chose the desired PDA they want, add an OtterBox PDA case around it, and for an average third of the price of a rugged PDA. you can have BETTER protectio...
What screws do I need to lock my 1900 or 3600 case shut?
The case can be locked by installing 3.0mm x 6.0mm long Socket Head Cap Screws (SCHS) which use a 2.5mm hex wrench. Tamper-proof fasteners can be ordered from www.brycefastener.com or other suppliers....
What size are the screws for the screen holder in the 1900?
The screw is a 3mm button head screw which uses a 2mm hex wrench. Replacement screws and a wrench are included with the screen saver kits for the 1900.
Is the box its self RF transparent, i.e. can you use a GPS inside the box without the add on pod?
Yes, the materials used to build all of our cases do not interfere with RF transmission. If it fits in the case, you can use it.
What if OtterBox doesn't know if my PDA fits in one of their cases?
...ooking for in the FAQ / Knowledge Base, it’s not an indication that it will not work with our cases, simply we have not yet tested that specific PDA. The majority of our PDA cases are universal,...
What are the main differences between the 1900 and 2600 PDA cases?
These PDA cases are all universal but have different sizes, functions, and accessories. The 2600 is a great case for a PDA user that does not have any expansion needs. The 1900 is a compact, fully f...
Do the PDA cases have an IP rating?
Both the 1900 and 3600 PDA cases have been successfully tested by an independent lab to a rating of IP67, which means that the cases are fully dust proof and protected for 30 minutes at 1 meter of wat...
Do the PDA cases have a drop and shock rating?
The PDA cases have been rated to withstand a four foot drop to concrete, all surfaces, edges, and corners.
What material is used for the o-rings/gaskets?
The main case seal is made from a foamed silicone cord. Exception: The screen seal on the 2600 and 3600 PDA cases are made out of butyl rubber.
What is the pinout of the serial port on the bottom of the iPAQ serial pod?
The serial port pinout is identical to a serial port found on a PC. This is referred to as a Data Terminal Equipment connection or DTE. It consists of a DB9 male connector with the following pinout:1 ...
How do I Sync my iPAQ to my PC when it is installed inside the Otter case?
In order to synchronize the iPAQ to a PC through the serial pod, you must use a null modem style cable or adapter to connect between the serial pod and a PC. This cable must have a DB9 female connecto...
What is a null modem anyway?
A null modem is used to connect two DTE devices together. If you were to use a straight RS232 cable between two DTE devices, then the Transmit line on each device would be connected together and the R...
Why is the connector on the serial pod different than the connector on the end of the HP sync cable?
The serial pod was designed to allow for the direct connection of serial peripherals such as GPS receivers and bar code readers. Since these devices are typically connected to the serial port on a PC,...
Why can't the Active Sync software find the iPAQ after connecting it to the serial port on my PC?
...l modem cable or adapter. See "How do I Sync my iPAQ to my PC when it is installed inside the Otter case?" for more details. The main problem that we are seeing is in the use of the null-modem cable w...