Do the PDA cases have an IP rating?
Both the 1900 and 3600 PDA cases have been successfully tested by an independent lab to a rating of IP67, which means that the cases are fully dust proof and protected for 30 minutes at 1 meter of wat...
- What if OtterBox doesn't know if my PDA fits in one of their cases?
...ooking for in the FAQ / Knowledge Base, it’s not an indication that it will not work with our cases, simply we have not yet tested that specific PDA. The majority of our PDA cases are universal,...
- Do the smartphone cases come with a beltclip?
All of our SmartPhone Defender cases come with belt clip/holster included. They are the post/clip-style beltclips as offered on www.theclip.com. There are also several smartphone cases that offer an...
- Do you still have Tablet or Laptop Cases?
Unfortunately, the Tablet and Laptop cases have been discontinued, so we will no longer have them available for purchase on our website.
- Do the PDA cases have a drop and shock rating?
The PDA cases have been rated to withstand a four foot drop to concrete, all surfaces, edges, and corners.
- I went to my Local AT&T Store and they said that the OtterBox for the iPhone was recalled.
AT&T will have OtterBox Defender Series™ for iPhone 3G/3GS compatible cases soon. New cases have been reworked and tested extensively both by OtterBox engineers and an independent testing center...
- To what depth are the PDA cases waterproof to?
... a problem if your PDA case goes overboard before you have a chance to pick it up. However, the PDA cases are not designed to be taken underwater.
- Will the new iPodŽ touch 3rd generation fit into the 2nd generation touch cases that you offer at this time?
...ation is completely usable in the Impact™, Defender™ and Armor™ Series iPod touch cases. However, because the light sensor is located in a different position between the iPod touch m...
- How do you clean the Defender Series cases?
The DefenderTM Series cases can be cleaned with mild soap and water, then air dried or dried lightly with a paper towel. Please be careful not to scratch the inside of the protective membrane. The out...
- What different colors are the iPhone cases available in?
The Original iPhone Defender cases come in Black on Black, Black on Yellow and Pink on Pink. The 3G/3GS iPhone Defender cases come in Black on Black, Black on Yellow, White on White and Pink on Pin...
- I am having issues with hearing the internal Speakers when my iPod 3rd generation touch is in the OtterBox cases.
The iPod® touch 3rd generation has internal speakers. While none of our cases fully accommodate the internal speakers, the sound will transmit through our Impact™ and Defender™ Series ...
- Does the 3G/3GS iPhone Commuter and Impact cases have protection for the Apple Logo?
Unfortunately, our 3G/3GS iPhone Commuter and Impact cases do not have a film over where the Apple Logo is on the device.
- What are the main differences between the 1900 and 2600 PDA cases?
These PDA cases are all universal but have different sizes, functions, and accessories. The 2600 is a great case for a PDA user that does not have any expansion needs. The 1900 is a compact, fully f...
- Can the OtterBoxes sustain any kind of internal pressure?
The OtterBox cases are not designed to withstand internal pressures pushing outward on the case. The cases would not sustain a seal if internal pressure forces push the case from the inside pushing ou...
- Why is the headphone jack on the outside of the OtterBox for iPod cases so tight?
When designing the OtterBox for iPod cases we decided to use a jack that would not allow for your headphones to pull out accidentally during use. If the headphone jack on your case is really tight, tr...
- The instructions for my H2O Audio waterproof headphones refer to a "seal-tight connector". Do I need this to keep my OtterBox iPod Armor case waterproof?
No, the seal-tight connector is not needed for the OtterBox iPod Armor cases. Our cases are waterproof without it, as they have something like a seal-tight connector built into the case.
- Why are there scratches on my new OtterBox for iPod?
All of the OtterBox for iPod cases were designed as an interactive case that allows you to ruggedize your iPod, thus offering waterproof, dustproof, and drop protection. The material used is very stro...
- Can the dock connector on the iPod be accessed while it is in the OtterBox for iPod
It depends on the Otter iPod Case... For our OtterBox for iPod Armor cases: The dock connector cannot be accessed through the OtterBox for iPod case. In order the access the dock connector for chargi...
- Will my HP iPAQ 1900 series fit in the OtterBox PDA cases (2600 or 1900)?
Yes, the 1900 series iPAQ from Hewlett Packard will fit in any of the OtterBox PDA cases (2600 & 1900). The case will also accommodate the extended battery on these models also. (The 1900 series iPA...
- Will the new iPodŽ classic 160GB (2009 edition) work with the classic cases that you offer at this time?
The OtterBox Defender™ and Armor™ Series cases for the iPod® classic will accommodate the iPod classic 80GB, 120GB and new 160GB 6th generation (2009 edition). Please use included foam...
