http://www.otterbox.com/knowledge_base en-us http://www.otterbox.com/knowledge_base ActiveKB NX natasha.meggenberg@otterbox.com Sat, 21 Nov 2009 00:29:30 MST 20 http://www.otterbox.com/knowledge_base/questions/38/ http://www.otterbox.com/knowledge_base/questions/38/ We suggest using a Q-tip to swab the seal free from dust and dirt that might cause the OtterBox to lose its effectiveness. natasha meggenberg Thu, 02 Jul 2009 15:16:44 MDT http://www.otterbox.com/knowledge_base/questions/39/ http://www.otterbox.com/knowledge_base/questions/39/ OtterBox are rated and guaranteed to 100 feet deep. Some of our competitors boxes claim to be "watertight"; however, their technical support says that the boxes should never be submerged. Our Otte ... Natasha Fri, 22 Jun 2007 15:07:17 MDT http://www.otterbox.com/knowledge_base/questions/40/ http://www.otterbox.com/knowledge_base/questions/40/ OtterBox have been tested to 100 feet and should not leak if cared for and used properly. First, make sure that your seal is completely clean. Use a Q-tip to remove any dirt or debris from the sea ... Natasha Fri, 22 Jun 2007 15:08:12 MDT http://www.otterbox.com/knowledge_base/questions/41/ http://www.otterbox.com/knowledge_base/questions/41/ Our pins are made from marine grade 316 Stainless steel which is the standard choice for salt and freshwater applications. The pins are very rust resistant but over time can form surface rust in a ... Natasha Fri, 22 Jun 2007 15:10:11 MDT http://www.otterbox.com/knowledge_base/questions/42/ http://www.otterbox.com/knowledge_base/questions/42/ Because OtterBox are airtight, significant changes in altitude or temperature can create a vacuum and cause the OtterBox to "suck shut". To remedy this, insert a coin (on the smaller boxes) in the ... Natasha Fri, 22 Jun 2007 15:16:34 MDT http://www.otterbox.com/knowledge_base/questions/43/ http://www.otterbox.com/knowledge_base/questions/43/ The type of plastic used to make the colored OtterBoxes is an ABS plastic that’s reinforced with fiberglass. The type of plastic used to make clear OtterBoxes is high impact polycarbonate. A ... Natasha Fri, 22 Jun 2007 15:18:37 MDT http://www.otterbox.com/knowledge_base/questions/44/ http://www.otterbox.com/knowledge_base/questions/44/ The material used to make the foam liners is open cell polypropylene foam. Natasha Fri, 22 Jun 2007 15:19:29 MDT http://www.otterbox.com/knowledge_base/questions/85/ http://www.otterbox.com/knowledge_base/questions/85/ The main case seal is made from a foamed silicone cord. Exception: The screen seal on the 2600 and 3600 PDA cases are made out of butyl rubber. Natasha Fri, 22 Jun 2007 16:55:36 MDT http://www.otterbox.com/knowledge_base/questions/115/ http://www.otterbox.com/knowledge_base/questions/115/ OtterBox products come with a ONE (1) YEAR Limited Warranty from the date of the retail purchase by the original end-user. If a material or workmanship defect arises and a valid claim is receive ... natasha meggenberg Mon, 13 Jul 2009 09:18:20 MDT http://www.otterbox.com/knowledge_base/questions/120/ http://www.otterbox.com/knowledge_base/questions/120/ The clear boxes allow for no protection from UV rays. The solid color boxes provide nearly 100% protection from UV rays. Natasha Thu, 24 Apr 2008 16:08:47 MDT http://www.otterbox.com/knowledge_base/questions/122/ http://www.otterbox.com/knowledge_base/questions/122/ The 3510 foam kit is made of two pieces, a large piece of pick-and-pluck foam that is designed to allow the customer to customize the foam to specifically fit an object of the customer's choosing. ... Natasha Wed, 31 Oct 2007 12:00:28 MDT http://www.otterbox.com/knowledge_base/questions/124/ http://www.otterbox.com/knowledge_base/questions/124/ The OtterBox cases are not designed to withstand internal pressures pushing outward on the case. The cases would not sustain a seal if internal pressure forces push the case from the inside pushin ... natasha meggenberg Thu, 02 Jul 2009 15:03:07 MDT http://www.otterbox.com/knowledge_base/questions/128/ http://www.otterbox.com/knowledge_base/questions/128/ The temperature range that is acceptable for the OtterBox is between -10 degrees to 175 degrees Fahrenheit. However, this is only for the box. This does not mean that the object you are protecting ... Natasha Fri, 25 Apr 2008 10:43:57 MDT http://www.otterbox.com/knowledge_base/questions/134/ http://www.otterbox.com/knowledge_base/questions/134/ Yes. One of our loyal OtterBox customers says that the Nokia n800 Internet Tablet Fits in the OtterBox 2000 series case "like a glove". (Not like OJ Simpson's glove; but more like the cliche' gl ... Natasha Wed, 31 Oct 2007 12:42:34 MDT