http://www.otterbox.com/knowledge_base en-us http://www.otterbox.com/knowledge_base ActiveKB NX natasha.meggenberg@otterbox.com Fri, 20 Nov 2009 23:17:37 MST 20 http://www.otterbox.com/knowledge_base/questions/41/ http://www.otterbox.com/knowledge_base/questions/41/ Our pins are made from marine grade 316 Stainless steel which is the standard choice for salt and freshwater applications. The pins are very rust resistant but over time can form surface rust in a ... Natasha Fri, 22 Jun 2007 15:10:11 MDT http://www.otterbox.com/knowledge_base/questions/73/ http://www.otterbox.com/knowledge_base/questions/73/ Yes, the case itself is intrinsically safe. However, whether the case and the electronic device you are using are intrinsically safe together have not been tested due to the wide variety of device ... Natasha Fri, 22 Jun 2007 16:29:11 MDT http://www.otterbox.com/knowledge_base/questions/85/ http://www.otterbox.com/knowledge_base/questions/85/ The main case seal is made from a foamed silicone cord. Exception: The screen seal on the 2600 and 3600 PDA cases are made out of butyl rubber. Natasha Fri, 22 Jun 2007 16:55:36 MDT http://www.otterbox.com/knowledge_base/questions/115/ http://www.otterbox.com/knowledge_base/questions/115/ OtterBox products come with a ONE (1) YEAR Limited Warranty from the date of the retail purchase by the original end-user. If a material or workmanship defect arises and a valid claim is receive ... natasha meggenberg Mon, 13 Jul 2009 09:18:20 MDT http://www.otterbox.com/knowledge_base/questions/117/ http://www.otterbox.com/knowledge_base/questions/117/ Right now; nothing. Design intent was for possible use of a neck lanyard; idea was discarded. It's just a threaded insert. Natasha Sun, 22 Jul 2007 21:44:11 MDT http://www.otterbox.com/knowledge_base/questions/120/ http://www.otterbox.com/knowledge_base/questions/120/ The clear boxes allow for no protection from UV rays. The solid color boxes provide nearly 100% protection from UV rays. Natasha Thu, 24 Apr 2008 16:08:47 MDT http://www.otterbox.com/knowledge_base/questions/123/ http://www.otterbox.com/knowledge_base/questions/123/ Yes - the KIT107 (1920 screen replacement kit) comes with the hard screen cover. Natasha Sun, 22 Jul 2007 22:30:25 MDT http://www.otterbox.com/knowledge_base/questions/126/ http://www.otterbox.com/knowledge_base/questions/126/ All of our SmartPhone Defender cases come with belt clip/holster included. They are the post/clip-style beltclips as offered on www.theclip.com. There are also several smartphone cases that offe ... natasha meggenberg Tue, 18 Aug 2009 15:23:40 MDT http://www.otterbox.com/knowledge_base/questions/128/ http://www.otterbox.com/knowledge_base/questions/128/ The temperature range that is acceptable for the OtterBox is between -10 degrees to 175 degrees Fahrenheit. However, this is only for the box. This does not mean that the object you are protecting ... Natasha Fri, 25 Apr 2008 10:43:57 MDT http://www.otterbox.com/knowledge_base/questions/131/ http://www.otterbox.com/knowledge_base/questions/131/ OtterBox manufactures 2 styles of cases. The Defender Series is a semi-rugged case that is more geared for the everyday user who wants to protect against dirt, dust, drop, bump, and scratch. The A ... natasha meggenberg Tue, 18 Aug 2009 15:20:25 MDT http://www.otterbox.com/knowledge_base/questions/135/ http://www.otterbox.com/knowledge_base/questions/135/ The DefenderTM Series cases can be cleaned with mild soap and water, then air dried or dried lightly with a paper towel. Please be careful not to scratch the inside of the protective membrane. The ... Natasha Fri, 25 Apr 2008 10:35:35 MDT http://www.otterbox.com/knowledge_base/questions/155/ http://www.otterbox.com/knowledge_base/questions/155/ Yes, the 9630 with no camera has the same form factor as the device with camera. natasha meggenberg Thu, 15 Oct 2009 10:38:43 MDT