http://www.otterbox.com/knowledge_base en-us http://www.otterbox.com/knowledge_base ActiveKB NX natasha.meggenberg@otterbox.com Fri, 20 Nov 2009 23:46:08 MST 20 http://www.otterbox.com/knowledge_base/questions/45/ http://www.otterbox.com/knowledge_base/questions/45/ Yes, the cases were all designed so that you can use basically any headphones that you want. natasha meggenberg Tue, 18 Aug 2009 15:25:30 MDT http://www.otterbox.com/knowledge_base/questions/52/ http://www.otterbox.com/knowledge_base/questions/52/ When designing the OtterBox for iPod cases we decided to use a jack that would not allow for your headphones to pull out accidentally during use. If the headphone jack on your case is really tight ... Natasha Fri, 25 Apr 2008 10:55:47 MDT http://www.otterbox.com/knowledge_base/questions/54/ http://www.otterbox.com/knowledge_base/questions/54/ Absolutely NOT! These cases are NOT adapted to withstand the pressures experienced by scuba diving. Natasha Thu, 24 Apr 2008 16:09:02 MDT http://www.otterbox.com/knowledge_base/questions/55/ http://www.otterbox.com/knowledge_base/questions/55/ The OtterBox itself does not change the specified altitude range that the iPod/iPhone is rated to function at. natasha meggenberg Tue, 18 Aug 2009 15:18:29 MDT http://www.otterbox.com/knowledge_base/questions/65/ http://www.otterbox.com/knowledge_base/questions/65/ We’ve found that the armbands can be used on any arm size that is 15 ” or smaller. If you have bigger guns than that, you may need to strap the armband around your forearm. If you are ... Natasha Fri, 25 Apr 2008 10:45:08 MDT http://www.otterbox.com/knowledge_base/questions/115/ http://www.otterbox.com/knowledge_base/questions/115/ OtterBox products come with a ONE (1) YEAR Limited Warranty from the date of the retail purchase by the original end-user. If a material or workmanship defect arises and a valid claim is receive ... natasha meggenberg Mon, 13 Jul 2009 09:18:20 MDT http://www.otterbox.com/knowledge_base/questions/119/ http://www.otterbox.com/knowledge_base/questions/119/ Both the over-mold material and the seal are very chemical and corrosion resistant.Life expectancy should be 4 – 5 years.General care should be taken to rinse salt water or chlorinated water ... Natasha Fri, 25 Apr 2008 10:44:39 MDT http://www.otterbox.com/knowledge_base/questions/120/ http://www.otterbox.com/knowledge_base/questions/120/ The clear boxes allow for no protection from UV rays. The solid color boxes provide nearly 100% protection from UV rays. Natasha Thu, 24 Apr 2008 16:08:47 MDT http://www.otterbox.com/knowledge_base/questions/126/ http://www.otterbox.com/knowledge_base/questions/126/ All of our SmartPhone Defender cases come with belt clip/holster included. They are the post/clip-style beltclips as offered on www.theclip.com. There are also several smartphone cases that offe ... natasha meggenberg Tue, 18 Aug 2009 15:23:40 MDT http://www.otterbox.com/knowledge_base/questions/128/ http://www.otterbox.com/knowledge_base/questions/128/ The temperature range that is acceptable for the OtterBox is between -10 degrees to 175 degrees Fahrenheit. However, this is only for the box. This does not mean that the object you are protecting ... Natasha Fri, 25 Apr 2008 10:43:57 MDT http://www.otterbox.com/knowledge_base/questions/131/ http://www.otterbox.com/knowledge_base/questions/131/ OtterBox manufactures 2 styles of cases. The Defender Series is a semi-rugged case that is more geared for the everyday user who wants to protect against dirt, dust, drop, bump, and scratch. The A ... natasha meggenberg Tue, 18 Aug 2009 15:20:25 MDT http://www.otterbox.com/knowledge_base/questions/135/ http://www.otterbox.com/knowledge_base/questions/135/ The DefenderTM Series cases can be cleaned with mild soap and water, then air dried or dried lightly with a paper towel. Please be careful not to scratch the inside of the protective membrane. The ... Natasha Fri, 25 Apr 2008 10:35:35 MDT http://www.otterbox.com/knowledge_base/questions/140/ http://www.otterbox.com/knowledge_base/questions/140/ No, at this time we are only making a Defender case for the 3G iPhone. Natasha Tue, 29 Jul 2008 14:32:08 MDT http://www.otterbox.com/knowledge_base/questions/141/ http://www.otterbox.com/knowledge_base/questions/141/ Yes, we tested the 3GS in the 3G Defender case and found that it does fit correctly. natasha meggenberg Tue, 18 Aug 2009 15:24:40 MDT http://www.otterbox.com/knowledge_base/questions/142/ http://www.otterbox.com/knowledge_base/questions/142/ The Original iPhone Defender cases come in Black on Black, Black on Yellow and Pink on Pink.The 3G/3GS iPhone Defender cases come in Black on Black, Black on Yellow, White on White and Pink on P ... natasha meggenberg Thu, 02 Jul 2009 15:34:32 MDT http://www.otterbox.com/knowledge_base/questions/144/ http://www.otterbox.com/knowledge_base/questions/144/ If you seem to be experiencing an echo with your iPhone Defender case (most likely with 3.0 software or 3GS hardware) you can do the following:There are two small white vents at the bottom of the ... natasha meggenberg Tue, 14 Jul 2009 16:18:37 MDT http://www.otterbox.com/knowledge_base/questions/146/ http://www.otterbox.com/knowledge_base/questions/146/ AT&T will have OtterBox Defender Series™ for iPhone 3G/3GS compatible cases soon. New cases have been reworked and tested extensively both by OtterBox engineers and an independent testing ce ... natasha meggenberg Tue, 18 Aug 2009 15:28:29 MDT http://www.otterbox.com/knowledge_base/questions/154/ http://www.otterbox.com/knowledge_base/questions/154/ Unfortunately, our 3G/3GS iPhone Commuter and Impact cases do not have a film over where the Apple Logo is on the device. Mary Knaus Thu, 05 Nov 2009 17:08:16 MST http://www.otterbox.com/knowledge_base/questions/156/ http://www.otterbox.com/knowledge_base/questions/156/ 1. One solution that has been tested by our Engineering team is to apply a very light dusting of baby powder to the inside of the built-in screen protector. View this video for easy to follo ... natasha meggenberg Thu, 05 Nov 2009 12:21:24 MST