http://www.otterbox.com/knowledge_base en-us http://www.otterbox.com/knowledge_base ActiveKB NX natasha.meggenberg@otterbox.com Fri, 20 Nov 2009 21:36:39 MST 20 http://www.otterbox.com/knowledge_base/questions/115/ http://www.otterbox.com/knowledge_base/questions/115/ OtterBox products come with a ONE (1) YEAR Limited Warranty from the date of the retail purchase by the original end-user. If a material or workmanship defect arises and a valid claim is receive ... natasha meggenberg Mon, 13 Jul 2009 09:18:20 MDT http://www.otterbox.com/knowledge_base/questions/126/ http://www.otterbox.com/knowledge_base/questions/126/ All of our SmartPhone Defender cases come with belt clip/holster included. They are the post/clip-style beltclips as offered on www.theclip.com. There are also several smartphone cases that offe ... natasha meggenberg Tue, 18 Aug 2009 15:23:40 MDT http://www.otterbox.com/knowledge_base/questions/131/ http://www.otterbox.com/knowledge_base/questions/131/ OtterBox manufactures 2 styles of cases. The Defender Series is a semi-rugged case that is more geared for the everyday user who wants to protect against dirt, dust, drop, bump, and scratch. The A ... natasha meggenberg Tue, 18 Aug 2009 15:20:25 MDT http://www.otterbox.com/knowledge_base/questions/138/ http://www.otterbox.com/knowledge_base/questions/138/ The case has been designed to work with the following Q1 Ultra and Q1 Ultra Premium models: Model Part Number Q1U-V NP-Q1UA000 Q1U-EL NP-Q1UAY01 Q1U-XP NP-Q ... Natasha Mon, 19 May 2008 09:53:31 MDT http://www.otterbox.com/knowledge_base/questions/140/ http://www.otterbox.com/knowledge_base/questions/140/ No, at this time we are only making a Defender case for the 3G iPhone. Natasha Tue, 29 Jul 2008 14:32:08 MDT http://www.otterbox.com/knowledge_base/questions/144/ http://www.otterbox.com/knowledge_base/questions/144/ If you seem to be experiencing an echo with your iPhone Defender case (most likely with 3.0 software or 3GS hardware) you can do the following:There are two small white vents at the bottom of the ... natasha meggenberg Tue, 14 Jul 2009 16:18:37 MDT http://www.otterbox.com/knowledge_base/questions/146/ http://www.otterbox.com/knowledge_base/questions/146/ AT&T will have OtterBox Defender Series™ for iPhone 3G/3GS compatible cases soon. New cases have been reworked and tested extensively both by OtterBox engineers and an independent testing ce ... natasha meggenberg Tue, 18 Aug 2009 15:28:29 MDT http://www.otterbox.com/knowledge_base/questions/149/ http://www.otterbox.com/knowledge_base/questions/149/ The OtterBox Defender™ and Armor™ Series cases for the iPod® classic will accommodate the iPod classic 80GB, 120GB and new 160GB 6th generation (2009 edition). Please use included ... natasha meggenberg Wed, 16 Sep 2009 12:10:52 MDT http://www.otterbox.com/knowledge_base/questions/150/ http://www.otterbox.com/knowledge_base/questions/150/ The iPod® touch 3rd generation is completely usable in the Impact™, Defender™ and Armor™ Series iPod touch cases. However, because the light sensor is located in a different ... natasha meggenberg Wed, 16 Sep 2009 12:11:15 MDT http://www.otterbox.com/knowledge_base/questions/151/ http://www.otterbox.com/knowledge_base/questions/151/ The headphone jack for the iPod® touch 3rd generation is a 4-conductor jack, which allows for use of volume adjustment, song skipping and microphone when used with compatible headphones. Custo ... natasha meggenberg Wed, 16 Sep 2009 12:10:32 MDT http://www.otterbox.com/knowledge_base/questions/152/ http://www.otterbox.com/knowledge_base/questions/152/ The iPod® touch 3rd generation has internal speakers. While none of our cases fully accommodate the internal speakers, the sound will transmit through our Impact™ and Defender™ Ser ... natasha meggenberg Wed, 16 Sep 2009 12:11:40 MDT http://www.otterbox.com/knowledge_base/questions/153/ http://www.otterbox.com/knowledge_base/questions/153/ We do not have any plans, at this time, to make a case for the 5th Gen Nano. natasha meggenberg Tue, 22 Sep 2009 13:02:52 MDT http://www.otterbox.com/knowledge_base/questions/154/ http://www.otterbox.com/knowledge_base/questions/154/ Unfortunately, our 3G/3GS iPhone Commuter and Impact cases do not have a film over where the Apple Logo is on the device. Mary Knaus Thu, 05 Nov 2009 17:08:16 MST http://www.otterbox.com/knowledge_base/questions/155/ http://www.otterbox.com/knowledge_base/questions/155/ Yes, the 9630 with no camera has the same form factor as the device with camera. natasha meggenberg Thu, 15 Oct 2009 10:38:43 MDT http://www.otterbox.com/knowledge_base/questions/156/ http://www.otterbox.com/knowledge_base/questions/156/ 1. One solution that has been tested by our Engineering team is to apply a very light dusting of baby powder to the inside of the built-in screen protector. View this video for easy to follo ... natasha meggenberg Thu, 05 Nov 2009 12:21:24 MST