http://www.otterbox.com/knowledge_base en-us http://www.otterbox.com/knowledge_base ActiveKB NX natasha.meggenberg@otterbox.com Sat, 21 Nov 2009 00:07:05 MST 20 http://www.otterbox.com/knowledge_base/questions/21/ http://www.otterbox.com/knowledge_base/questions/21/ Although we don't recommend diving with the PDA case, they are waterproof to 3 feet (1 meter) of depth. But they float, so you should not have a problem if your PDA case goes overboard before you ... natasha meggenberg Thu, 02 Jul 2009 15:32:56 MDT http://www.otterbox.com/knowledge_base/questions/25/ http://www.otterbox.com/knowledge_base/questions/25/ These holes are a tamper proof feature of the case. The case can be locked by installing screws into the openings. The type of screw to be used is a 3.0mm x 6.0mm long Socket Head Cap Screw (SCHS) ... Natasha Mon, 11 Jun 2007 17:40:45 MDT http://www.otterbox.com/knowledge_base/questions/41/ http://www.otterbox.com/knowledge_base/questions/41/ Our pins are made from marine grade 316 Stainless steel which is the standard choice for salt and freshwater applications. The pins are very rust resistant but over time can form surface rust in a ... Natasha Fri, 22 Jun 2007 15:10:11 MDT http://www.otterbox.com/knowledge_base/questions/70/ http://www.otterbox.com/knowledge_base/questions/70/ Yes, the 1900 series iPAQ from Hewlett Packard will fit in any of the OtterBox PDA cases (2600 & 1900). The case will also accommodate the extended battery on these models also. (The 1900 series i ... natasha meggenberg Tue, 18 Aug 2009 15:25:00 MDT http://www.otterbox.com/knowledge_base/questions/72/ http://www.otterbox.com/knowledge_base/questions/72/ This information is coming soon--stay tuned! Mary Knaus Wed, 09 Jan 2008 11:23:43 MST http://www.otterbox.com/knowledge_base/questions/73/ http://www.otterbox.com/knowledge_base/questions/73/ Yes, the case itself is intrinsically safe. However, whether the case and the electronic device you are using are intrinsically safe together have not been tested due to the wide variety of device ... Natasha Fri, 22 Jun 2007 16:29:11 MDT http://www.otterbox.com/knowledge_base/questions/74/ http://www.otterbox.com/knowledge_base/questions/74/ The Answer is Simple. Cost! OtterBoxes are about 1/3 the price of regular rugged devices. Flexibility! Customers can chose the desired PDA they want, add an OtterBox PDA case around it, and for a ... Natasha Fri, 22 Jun 2007 16:32:29 MDT http://www.otterbox.com/knowledge_base/questions/76/ http://www.otterbox.com/knowledge_base/questions/76/ The case can be locked by installing 3.0mm x 6.0mm long Socket Head Cap Screws (SCHS) which use a 2.5mm hex wrench. Tamper-proof fasteners can be ordered from www.brycefastener.com or other suppli ... Natasha Fri, 22 Jun 2007 16:34:42 MDT http://www.otterbox.com/knowledge_base/questions/78/ http://www.otterbox.com/knowledge_base/questions/78/ The screw is a 3mm button head screw which uses a 2mm hex wrench. Replacement screws and a wrench are included with the screen saver kits for the 1900. Natasha Fri, 22 Jun 2007 16:36:47 MDT http://www.otterbox.com/knowledge_base/questions/79/ http://www.otterbox.com/knowledge_base/questions/79/ Yes, the materials used to build all of our cases do not interfere with RF transmission. If it fits in the case, you can use it. Natasha Fri, 22 Jun 2007 16:43:22 MDT http://www.otterbox.com/knowledge_base/questions/81/ http://www.otterbox.com/knowledge_base/questions/81/ If you cannot find the PDA you are looking for in the FAQ / Knowledge Base, it’s not an indication that it will not work with our cases, simply we have not yet tested that specific PDA. The ... Natasha Fri, 22 Jun 2007 16:49:49 MDT http://www.otterbox.com/knowledge_base/questions/82/ http://www.otterbox.com/knowledge_base/questions/82/ These PDA cases are all universal but have different sizes, functions, and accessories. The 2600 is a great case for a PDA user that does not have any expansion needs. The 1900 is a compact, ful ... natasha meggenberg Tue, 18 Aug 2009 14:23:50 MDT http://www.otterbox.com/knowledge_base/questions/83/ http://www.otterbox.com/knowledge_base/questions/83/ Both the 1900 and 3600 PDA cases have been successfully tested by an independent lab to a rating of IP67, which means that the cases are fully dust proof and protected for 30 minutes at 1 meter of ... Natasha Fri, 22 Jun 2007 16:52:54 MDT http://www.otterbox.com/knowledge_base/questions/84/ http://www.otterbox.com/knowledge_base/questions/84/ The PDA cases have been rated to withstand a four foot drop to concrete, all surfaces, edges, and corners. Natasha Fri, 22 Jun 2007 16:54:11 MDT http://www.otterbox.com/knowledge_base/questions/85/ http://www.otterbox.com/knowledge_base/questions/85/ The main case seal is made from a foamed silicone cord. Exception: The screen seal on the 2600 and 3600 PDA cases are made out of butyl rubber. Natasha Fri, 22 Jun 2007 16:55:36 MDT http://www.otterbox.com/knowledge_base/questions/86/ http://www.otterbox.com/knowledge_base/questions/86/ The serial port pinout is identical to a serial port found on a PC. This is referred to as a Data Terminal Equipment connection or DTE. It consists of a DB9 male connector with the following pinou ... Natasha Fri, 22 Jun 2007 16:57:07 MDT http://www.otterbox.com/knowledge_base/questions/87/ http://www.otterbox.com/knowledge_base/questions/87/ In order to synchronize the iPAQ to a PC through the serial pod, you must use a null modem style cable or adapter to connect between the serial pod and a PC. This cable must have a DB9 female conn ... Natasha Fri, 22 Jun 2007 16:58:19 MDT http://www.otterbox.com/knowledge_base/questions/88/ http://www.otterbox.com/knowledge_base/questions/88/ A null modem is used to connect two DTE devices together. If you were to use a straight RS232 cable between two DTE devices, then the Transmit line on each device would be connected together and t ... Natasha Fri, 22 Jun 2007 16:59:29 MDT http://www.otterbox.com/knowledge_base/questions/89/ http://www.otterbox.com/knowledge_base/questions/89/ The serial pod was designed to allow for the direct connection of serial peripherals such as GPS receivers and bar code readers. Since these devices are typically connected to the serial port on a ... Natasha Fri, 22 Jun 2007 17:00:45 MDT http://www.otterbox.com/knowledge_base/questions/90/ http://www.otterbox.com/knowledge_base/questions/90/ The iPAQ must be connected to the PC serial port with a null modem cable or adapter. See "How do I Sync my iPAQ to my PC when it is installed inside the Otter case?" for more details. The main pro ... Natasha Fri, 22 Jun 2007 17:01:48 MDT http://www.otterbox.com/knowledge_base/questions/91/ http://www.otterbox.com/knowledge_base/questions/91/ Connect your serial peripheral to the serial pod in the same manner as you would connect it to a PC. If a serial cable was supplied with the peripheral to connect it to a PC, use that same cable t ... Natasha Fri, 22 Jun 2007 17:02:49 MDT http://www.otterbox.com/knowledge_base/questions/115/ http://www.otterbox.com/knowledge_base/questions/115/ OtterBox products come with a ONE (1) YEAR Limited Warranty from the date of the retail purchase by the original end-user. If a material or workmanship defect arises and a valid claim is receive ... natasha meggenberg Mon, 13 Jul 2009 09:18:20 MDT http://www.otterbox.com/knowledge_base/questions/117/ http://www.otterbox.com/knowledge_base/questions/117/ Right now; nothing. Design intent was for possible use of a neck lanyard; idea was discarded. It's just a threaded insert. Natasha Sun, 22 Jul 2007 21:44:11 MDT http://www.otterbox.com/knowledge_base/questions/120/ http://www.otterbox.com/knowledge_base/questions/120/ The clear boxes allow for no protection from UV rays. The solid color boxes provide nearly 100% protection from UV rays. Natasha Thu, 24 Apr 2008 16:08:47 MDT