Category » iPhone Cases

There were 20 questions found in this category:

1. Can I use my OtterBox for iPod when I scuba dive?
   Absolutely NOT! These cases are NOT adapted to withstand the pressures experienced by scuba diving.
2. Do the smartphone cases come with a beltclip?
   All of our SmartPhone Defender cases come with belt clip/holster included. They are the post/clip-style beltclips as offered on www.theclip.com. There are also several smartphone cases that offer an optional ballistic nylon holster if the customer prefers a belt holster as opposed to a beltclip ...
3. Do your OtterBox cases have a UV protection rating?
   The clear boxes allow for no protection from UV rays. The solid color boxes provide nearly 100% protection from UV rays.
4. Does the 3G/3GS iPhone Commuter and Impact cases have protection for the Apple Logo?
   Unfortunately, our 3G/3GS iPhone Commuter and Impact cases do not have a film over where the Apple Logo is on the device.
5. How do I get rid of the air bubbles/oil slick on my iPhone Defender Series case?
   1. One solution that has been tested by our Engineering team is to apply a very light dusting of baby powder to the inside of the built-in screen protector. View this video for easy to follow instructions on this solution. http://www.youtube.com/user/OtterBoxTV#p/a/u/0/sYF7gM_YalM 2. . A second ...
6. How do you clean the Defender Series cases?
   The DefenderTM Series cases can be cleaned with mild soap and water, then air dried or dried lightly with a paper towel. Please be careful not to scratch the inside of the protective membrane. The outside of the membrane is scratch resistant, while the inside of the membrane can be scuffed fairl ...
7. I am having an echo with my iPhone Defender case, is there a solution?
   If you seem to be experiencing an echo with your iPhone Defender case (most likely with 3.0 software or 3GS hardware) you can do the following:There are two small white vents at the bottom of the Defender case, one on each side of where the charging port is. First, remove your phone from the cas ...
8. I went to my Local AT&T Store and they said that the OtterBox for the iPhone was recalled.
   AT&T will have OtterBox Defender Series™ for iPhone 3G/3GS compatible cases soon. New cases have been reworked and tested extensively both by OtterBox engineers and an independent testing center to eliminate any echo.
9. What different colors are the iPhone cases available in?
   The Original iPhone Defender cases come in Black on Black, Black on Yellow and Pink on Pink.The 3G/3GS iPhone Defender cases come in Black on Black, Black on Yellow, White on White and Pink on Pink.
10. What is a safe temperature rating for the OtterBox cases?
    The temperature range that is acceptable for the OtterBox is between -10 degrees to 175 degrees Fahrenheit. However, this is only for the box. This does not mean that the object you are protecting can withstand this range of temperatures.
11. What is the difference between a Defender Series case and an Armor Series Case?
    OtterBox manufactures 2 styles of cases. The Defender Series is a semi-rugged case that is more geared for the everyday user who wants to protect against dirt, dust, drop, bump, and scratch. The Armor series does all of the things that the Defender Series does, but it also adds protection agains ...
12. What is the difference between the Commuter Series and the Commuter TL Series for iPhone?
    The polycarbonate shell on the Commuter Series case wraps around all four sides of the device making the case a bit sturdier. The polycarbonate shell on the Commuter TL Series wraps only from top to bottom along the spine of the device but also offers inner coring along the sides of the silicone ...
13. What is the life expectancy of the seals on the iPod cases? How long are the seals likely to last in chlorinated water and/or salt water?
    Both the over-mold material and the seal are very chemical and corrosion resistant.Life expectancy should be 4 – 5 years.General care should be taken to rinse salt water or chlorinated water off of the case with clean fresh water whenever possible to help extend that life.
14. What is the maximum arm size for which the armband can be used?
    We’ve found that the armbands can be used on any arm size that is 15 ” or smaller. If you have bigger guns than that, you may need to strap the armband around your forearm. If you are too big still, you are Hercules and we are jealous.
15. What is the ONE (1) YEAR Limited Warranty?
    OtterBox products come with a ONE (1) YEAR Limited Warranty from the date of the retail purchase by the original end-user. If a material or workmanship defect arises and a valid claim is received within the Warranty Period, OtterBox will replace the case only. OtterBox cannot be held liable for ...
16. Why is the headphone jack on the outside of the OtterBox for iPod cases so tight?
    When designing the OtterBox for iPod cases we decided to use a jack that would not allow for your headphones to pull out accidentally during use. If the headphone jack on your case is really tight, trying inserting and removing the headphone plug 5-10 times. This should loosen up the jack to whe ...
17. Will the 3G case fit the new 3GS?
    Yes, we tested the 3GS in the 3G Defender case and found that it does fit correctly.
18. Will the OtterBox for iPod allow me to use my iPod/iPhone at high altitudes?
    The OtterBox itself does not change the specified altitude range that the iPod/iPhone is rated to function at.
19. Will the OtterBox for iPod work with headphones that are not Apple iPod headphones?
    Yes, the cases were all designed so that you can use basically any headphones that you want.
20. Will you be making an Armor case for the new 3G iPhone?
    No, at this time we are only making a Defender case for the 3G iPhone.