Are your cases intrinsically safe?
Yes, the case itself is intrinsically safe. However, whether the case and the electronic device you are using are intrinsically safe together have not been tested due to the wide variety of devices available. To determine if your device and the OtterBox case are intrinsically safe the two togeth ...
- Do the PDA cases have a drop and shock rating?
The PDA cases have been rated to withstand a four foot drop to concrete, all surfaces, edges, and corners.
- Do the PDA cases have an IP rating?
Both the 1900 and 3600 PDA cases have been successfully tested by an independent lab to a rating of IP67, which means that the cases are fully dust proof and protected for 30 minutes at 1 meter of water. We don't use the NEMA 4X rating because it's a dive rating and our cases are not intended fo ...
- Do your OtterBox cases have a UV protection rating?
The clear boxes allow for no protection from UV rays. The solid color boxes provide nearly 100% protection from UV rays.
- How do I Sync my iPAQ to my PC when it is installed inside the Otter case?
In order to synchronize the iPAQ to a PC through the serial pod, you must use a null modem style cable or adapter to connect between the serial pod and a PC. This cable must have a DB9 female connector on both ends (or a DB9 male connector with a gender changer attached). The cable must have the ...
- How do I turn off my PDA without taking it out of the case?
This information is coming soon--stay tuned!
- Is the box its self RF transparent, i.e. can you use a GPS inside the box without the add on pod?
Yes, the materials used to build all of our cases do not interfere with RF transmission. If it fits in the case, you can use it.
- To what depth are the PDA cases waterproof to?
Although we don't recommend diving with the PDA case, they are waterproof to 3 feet (1 meter) of depth. But they float, so you should not have a problem if your PDA case goes overboard before you have a chance to pick it up. However, the PDA cases are not designed to be taken underwater.
- What are the holes in the latches of my 1900 & 3600 case for?
These holes are a tamper proof feature of the case. The case can be locked by installing screws into the openings. The type of screw to be used is a 3.0mm x 6.0mm long Socket Head Cap Screw (SCHS) which uses a 2.5mm hex wrench. Tamper-proof fasteners can be ordered from www.brycefastener.com or ...
- What are the main differences between the 1900 and 2600 PDA cases?
These PDA cases are all universal but have different sizes, functions, and accessories. The 2600 is a great case for a PDA user that does not have any expansion needs. The 1900 is a compact, fully functional rugged case that can be expanded to work for with GPS, bar code readers and almost any o ...
- What if OtterBox doesn't know if my PDA fits in one of their cases?
If you cannot find the PDA you are looking for in the FAQ / Knowledge Base, it’s not an indication that it will not work with our cases, simply we have not yet tested that specific PDA. The majority of our PDA cases are universal, meaning they are not made for one specific model rather the ...
- What is a null modem anyway?
A null modem is used to connect two DTE devices together. If you were to use a straight RS232 cable between two DTE devices, then the Transmit line on each device would be connected together and the Receive line on each device would be connected together. In order for a RS232 connection to work, ...
- What is the ONE (1) YEAR Limited Warranty?
OtterBox products come with a ONE (1) YEAR Limited Warranty from the date of the retail purchase by the original end-user. If a material or workmanship defect arises and a valid claim is received within the Warranty Period, OtterBox will replace the case only. OtterBox cannot be held liable for ...
- What is the pinout of the serial port on the bottom of the iPAQ serial pod?
The serial port pinout is identical to a serial port found on a PC. This is referred to as a Data Terminal Equipment connection or DTE. It consists of a DB9 male connector with the following pinout:1 - Carrier Detect (CD) Incoming signal from a modem, 2 - Received Data (RD) Incoming Data , 3 - T ...
- What is the screw on the bottom of the 1910 case for?
Right now; nothing. Design intent was for possible use of a neck lanyard; idea was discarded. It's just a threaded insert.
- What material is used for the o-rings/gaskets?
The main case seal is made from a foamed silicone cord. Exception: The screen seal on the 2600 and 3600 PDA cases are made out of butyl rubber.
- What screws do I need to lock my 1900 or 3600 case shut?
The case can be locked by installing 3.0mm x 6.0mm long Socket Head Cap Screws (SCHS) which use a 2.5mm hex wrench. Tamper-proof fasteners can be ordered from www.brycefastener.com or other suppliers.
- What size are the screws for the screen holder in the 1900?
The screw is a 3mm button head screw which uses a 2mm hex wrench. Replacement screws and a wrench are included with the screen saver kits for the 1900.
- Why can't the Active Sync software find the iPAQ after connecting it to the serial port on my PC?
The iPAQ must be connected to the PC serial port with a null modem cable or adapter. See "How do I Sync my iPAQ to my PC when it is installed inside the Otter case?" for more details. The main problem that we are seeing is in the use of the null-modem cable which comes with Trimble brand GPS uni ...
- Why can't the iPAQ connect to a serial peripheral attached to the serial pod?
Connect your serial peripheral to the serial pod in the same manner as you would connect it to a PC. If a serial cable was supplied with the peripheral to connect it to a PC, use that same cable to connect it to the serial pod. A common mistake is to use a null modem cable to connect the periphe ...
