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OtterBox product line

There were 15 questions found in this category:

  1. questionCan the OtterBoxes sustain any kind of internal pressure?
    The OtterBox cases are not designed to withstand internal pressures pushing outward on the case. The cases would not sustain a seal if internal pressure forces push the case from the inside pushing out.
  2. questionDo your OtterBox cases have a UV protection rating?
    The clear boxes allow for no protection from UV rays. The solid color boxes provide nearly 100% protection from UV rays.
  3. questionHow big are the pick-and-pluck cubes in the 3510 OtterBox?
    The 3510 foam kit is made of two pieces, a large piece of pick-and-pluck foam that is designed to allow the customer to customize the foam to specifically fit an object of the customer's choosing. There is also a thiner layer of foam that is just intended to be a protective layer at the bottom o ...
  4. questionHow do I keep my OtterBox clean?
    We suggest using a Q-tip to swab the seal free from dust and dirt that might cause the OtterBox to lose its effectiveness.
  5. questionIs there an OtterBox case for my Nokia n800?
    Yes. One of our loyal OtterBox customers says that the Nokia n800 Internet Tablet Fits in the OtterBox 2000 series case "like a glove". (Not like OJ Simpson's glove; but more like the cliche' glove). The case protects the Device while you are transporting the Nokia n800. Protection from drop, d ...
  6. questionMy OtterBox seems to be leaking, what could be the reason?
    OtterBox have been tested to 100 feet and should not leak if cared for and used properly. First, make sure that your seal is completely clean. Use a Q-tip to remove any dirt or debris from the seal surface. Second, make certain that the objects you are placing in the case are not too big for the ...
  7. questionTo what depth are OtterBox waterproof to?
    OtterBox are rated and guaranteed to 100 feet deep. Some of our competitors boxes claim to be "watertight"; however, their technical support says that the boxes should never be submerged. Our OtterBox line can be submerged to 100 feet deep provided that the box is not overstuffed and the seal is ...
  8. questionWhat is a safe temperature rating for the OtterBox cases?
    The temperature range that is acceptable for the OtterBox is between -10 degrees to 175 degrees Fahrenheit. However, this is only for the box. This does not mean that the object you are protecting can withstand this range of temperatures.
  9. questionWhat is the difference between a Defender Series case and an Armor Series Case?
    OtterBox manufactures 2 styles of cases. The Defender Series is a semi-rugged case that is more geared for the everyday user who wants to protect against dirt, dust, drop, bump, and scratch. The Armor series does all of the things that the Defender Series does, but it also adds protection agains ...
  10. questionWhat is the foam lining of the OtterBox made out of?
    The material used to make the foam liners is open cell polypropylene foam.
  11. questionWhat is the unconditional lifetime warranty?
    We guarantee it for life! No questions. No hassles. It’s easy to stand behind our products with a lifetime warranty because we are confident that they will last a lifetime! Warranty includes replacement of the case only. In the event that a warranty issue arises, please contact Otter Produ ...
  12. questionWhat material is used for the o-rings/gaskets?
    The main case seal is made from a foamed silicone cord. Exception: The screen seal on the 2600 and 3600 PDA cases are made out of butyl rubber.
  13. questionWhat material is used for the OtterBox?
    The type of plastic used to make the colored OtterBoxes is an ABS plastic that’s reinforced with fiberglass. The type of plastic used to make clear OtterBoxes is high impact polycarbonate. All Otter Boxes (regardless of material used) offer the same protection.
  14. questionWhy won't my OtterBox Open?
    Because OtterBox are airtight, significant changes in altitude or temperature can create a vacuum and cause the OtterBox to "suck shut". To remedy this, insert a coin (on the smaller boxes) in the slot, the gap next to the latch, on the front of the box. Twist the coin to equalize the pressure w ...
  15. questionWill the metal pins used on my OtterBox rust?
    Our pins are made from marine grade 316 Stainless steel which is the standard choice for salt and freshwater applications. The pins are very rust resistant but over time can form surface rust in a corrosive environment. This surface rust is normal and should not damage the pin or weaken the case.