iPhone 4 / 4S Commuter Series Case
Some friends and I went on a long hard hike. Afterwards saying good bye's, we were taking our group photos at the cars. Stupidly, I laid my iPhone 4s face down the the rear roof of my CR-V and forgot it was there. I drove on heavily curvy backroads and in some instances at speeds up to 65 mph..... for 23 miles.
Upon arrival at my home, I couldn't find my phone and in a smack on the forehead moment remembered leaving it on the roof of my car, at the hiking site, in sprinkling rain. With the aid or a fast thinking friend and a find your iPhone app, we located the phone! Still operable and sending out a beacon! Upon arrival, I shuddered to look. Laying face up on the side of the road was my fully functioning phone nary a scratch.. Not a ding!
It was protected in a OtterBox Commuter case that has already taken it's share of abuse and guess what? The case has 2 small cracks and some scrapes but still fits! I called OtterBox to share this story and the super nice lady further made my experience delightful! A company committed to full customer service! I'm SOLD! I fully believe the rubberized inner membrane kept the phone from sliding off my roof all those miles. If the Commuter does this well, what's the Defender capable of?
June 11, 2012
Good Warranty.. Bad Deal twice
Second case going on third for the Commuter Series. First and second outer case shell broke or cracked. My current case while I awake my warranty case to come in the mail, the inside rubber case is too big for the smaller outer shell. I'm not pleased and not sure I will want to pay money for another Otter Box.
June 17, 2013
I have had my otterbox for my 4s for about 3 months and it worked wonderfully-up to today. I was in the parking lot and my phone slipped out of my pocket. Fell about 4 feet and screen is COMPELETELY shattered. Very disappointed in the Communter case; i expected it to be more protected. Now i have a scattered screen and a case i dont trust. Saving up for a lifeproof.
June 14, 2013
I purchased the Commuter series case for my 4S- It was less bulky than the Defender series, but Otterbox indicated it provided similar protections. Less than 4 months after purchasing the case, I noticed a crack in plastic case underneath the home screen. I couldn't remember dropping it and I went through the warranty process to get a replacement. Less than a month after I got my replacement the EXACT SAME THING HAPPENED in the same place. This is obviously a design flaw. The same thing happened to a friend who has the same case. I am hoping Otterbox will help make this right, but I would not recommend the commuter case. My husband has the bulkier Defender case and has had no problems (and he has had his longer). It gets 2 stars because it's protected the phone well.
June 13, 2013