Rated 4.2 out of 5 by 1610
Rated 5 out of 5 by Sthrnray Aerodynamic
Some friends and I went on a long hard hike. Afterwards saying good bye's, we were taking our group photos at the cars. Stupidly, I laid my iPhone 4s face down the the rear roof of my CR-V and forgot it was there. I drove on heavily curvy backroads and in some instances at speeds up to 65 mph..... for 23 miles.
Upon arrival at my home, I couldn't find my phone and in a smack on the forehead moment remembered leaving it on the roof of my car, at the hiking site, in sprinkling rain. With the aid or a fast thinking friend and a find your iPhone app, we located the phone! Still operable and sending out a beacon! Upon arrival, I shuddered to look. Laying face up on the side of the road was my fully functioning phone nary a scratch.. Not a ding!
It was protected in a OtterBox Commuter case that has already taken it's share of abuse and guess what? The case has 2 small cracks and some scrapes but still fits! I called OtterBox to share this story and the super nice lady further made my experience delightful! A company committed to full customer service! I'm SOLD! I fully believe the rubberized inner membrane kept the phone from sliding off my roof all those miles. If the Commuter does this well, what's the Defender capable of?
June 11, 2012
Rated 5 out of 5 by wonderstruck13 Excellent!!
I am in love with Otterbox cases. I will never risk my phone in another case again. I trust Otterbox with their high quality cases. Their one-year guarantee has been amazing for me for all the years I have owned cases by this company. I love the tracking number they provide and their fast shipping.
September 27, 2014
Rated 1 out of 5 by runninghippo Long Time Customer Disappointed in Commuter Case
I've been a diehard fan of Otterbox products for the past 3+ years, in particular loving the Commuter case. I stockpiled some older models of the commuter case (came in two pieces that clicked together) and recently needed to buy this version (with the silicone sleeve and hard case). I was skeptical of the new model, but willing to give it a try considering my history with the product and company. I was a little nervous that the corners were hard plastic now (previously silicone), because that is usually where my phone gets the most damage. I also didn't love that the back part of the case was all hard plastic (liked the partial silicone backing).
The verdict? After about 4 weeks and 3 good drops (1x in a parking garage and 2x on the street), my hard plastic case is broken in the corner and I am in need of a new case. I'm disappointed that Otterbox would have changed the Commuter case design in a way that makes it less effective, and I'm really unhappy that I have to choose to invest another $35 in a Commuter case that I don't really like or have to go back to trying different cases and hope that their protection is as good as Otterbox used to be.
September 27, 2014
Rated 4 out of 5 by KrazeeKrista It's okay
The first defender case I bought only lasted from February until August. It had a few cracks and a piece of the plastic actually came off. The silicone part of the case was sturdy and good for protection however. I did put through a warranty and received a new one at no charge which was an easy process and excellent customer service. Overall, I would buy another one for sure.
September 26, 2014