Process (Improvement) Engineer / Documentation Specialist
We are seeking an experienced Process (Improvement) Engineer / Documentation Specialist. This is not a 'traditional' process engineering position (IE. focus is not based on chemistry/sciences, manufacturing, or medical applications). This person would be responsible for the creation and implementation of robust business and operational processes and procedures, as well as the generation of supporting systems related documentation; ensuring customer satisfaction, and supporting effective knowledge sharing. The ideal candidate will have a positive, professional attitude, a strong willingness to learn, the desire to contribute to our team, and the flexibility to adapt quickly during periods of rapid change. This position MUST work from our Fort Collins, CO location.
Tasks:
- Create/document systems documentation, forms, data dictionaries, data diagrams and other operational procedures
- Coordinate and participate in collection, interpretation, and dissemination of documentation
- Monitor documentation to ensure clarity and consistency
- Validate processes against current work practices and ensure documentation is fully up to date and complete to facilitate efficient operation
- Maintain and update documentation and document control database
- Recommend new methods for collection and documentation of data
- Utilize root cause analysis methods (and other problem solving techniques) to identify process inefficiencies
- Analyze inefficiencies to determine systematic approaches that ensure effective resolution
- Understand and implement process improvement / optimization (streamlining tasks)
- Assist in the effective development and improvement of existing processes, creating operational efficiencies
- Assist and/or lead the development of Process Improvement Action Plans; coordinate the transfer of new processes and practices cross-functionally by providing group facilitation, mentoring, training, and other forms of knowledge transfer, as necessary
Skills:
- 3-5 years experience as a Documentation Specialist and/or Process (Improvement) Engineer for IT/systems, engineering or manufacturing teams
- Ability to interpret problems and draw valid conclusions based on facts, patterns, and trends
- Ability to problem solve and strategize
- Adaptability is a must
- Demonstrated proof of effective time management skills; ability to juggle and prioritize multiple tasks
- Attention to detail, and organizational aptitude are absolutely required
- Successful performance working both independently and in a group environment
- Must be able to adhere to the highest quality standards in all communications including error free e-mails, active listening and speaking professionally in all situations
- Exercise superior professional judgment to do what is right for the company and customer at all times
- Ability to be the best steward of company resources and conducting oneself in a way that radiates integrity, honesty and trust
Technology:
- Proficient in Microsoft Office especially Visio and Outlook and the ability to learn other internet based programs and websites to record/ track information
Travel:
- 5% maximum
Due to the overwhelming amount of responses we receive, do not call, email or come in to our office regarding our job postings or employment opportunities. We select interviewees based on the merits in the cover letter and resume.
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